Contact Information

CharmSole is committed to providing clear and accessible customer support.

Business Information

Business Name: CharmSole
Website: charmsole.shop
Email: support@charmsole.shop
Phone: (604) 555-0181
Business Address: 67 Cameron Crescent, East York, ON M4G 2A1, Canada
Established: 2022

Customer Support

Customers may contact us regarding:

• Product information.
• Order status.
• Shipping and tracking.
• Address corrections.
• Returns and refunds.
• Damaged or incorrect products.
• Payment questions.
• Website or account issues.

Email is the recommended contact method because it allows our team to review your request and respond with complete information.

Response Time

We aim to respond to customer inquiries within 1–2 business days. Response times may be longer during weekends, public holidays, or periods of high demand.

When contacting us about an order, please include:

• Your full name.
• Your order number.
• The email address used during checkout.
• A clear description of your request.
• Relevant photographs or videos, when applicable.

For privacy and security, we may request additional information to verify that the person contacting us is authorized to access the order.