Terms of service
Terms of Service
Overview
This website is operated by CharmSole. Throughout the website, the terms “we,” “us,” and “our” refer to CharmSole.
These Terms of Service govern your access to and use of our website, online store, products, services, and related features.
By accessing our website or purchasing from us, you agree to these Terms of Service and any additional policies referenced on our website.
If you do not agree with these Terms, you should discontinue use of our website.
Online Store Terms
By using this website, you represent that you have reached the age of majority in your jurisdiction or otherwise have the legal capacity or necessary authorization to use our services.
You may not use our products, website, or services for unlawful or unauthorized purposes.
You must not transmit viruses, malicious code, or other technologies intended to damage, interfere with, or disrupt our website or services.
Product Information
We make reasonable efforts to present product descriptions, specifications, photographs, dimensions, and other information accurately.
However, product colors and appearance may vary depending on lighting, photography, manufacturing variations, screen settings, and device displays.
We reserve the right to correct typographical errors, inaccuracies, or omissions and to update product information when reasonably necessary.
Prices
Product prices are displayed on our website and may change from time to time without prior notice, subject to applicable law.
Any applicable taxes, duties, or other charges will be handled as indicated during checkout or according to applicable laws and our Shipping Policy.
Orders
Submitting an order does not necessarily guarantee acceptance.
We reserve the right, where legally permitted, to refuse or cancel an order for legitimate reasons, including suspected fraud, incorrect pricing, product availability issues, payment problems, or errors in product information.
If we cancel an order after payment has been successfully collected, the applicable amount will be refunded.
Billing Information
You agree to provide current, complete, and accurate purchase and account information when placing an order.
You are responsible for ensuring that your billing, shipping, email, and other relevant information is correct.
Shipping
CharmSole offers free worldwide shipping.
Our estimated delivery timeframe is 7–10 days. Shipping estimates are not absolute guarantees and may be affected by circumstances beyond our reasonable control.
Please review our Shipping Policy for additional information.
Returns and Refunds
Eligible products may be returned within 30 days of receipt in accordance with our Return & Refund Policy.
Please review that policy before requesting a return.
Third-Party Services
Our website may use third-party services, applications, payment providers, shipping providers, or technology platforms.
We are not responsible for third-party websites or services that are independently operated and outside our reasonable control.
Intellectual Property
Unless otherwise stated, the website's original branding, written content, graphics, design elements, and other proprietary materials are owned by or licensed to CharmSole and are protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or commercially exploit protected website materials without appropriate authorization.
Prohibited Uses
You may not use our website to engage in fraud, violate applicable laws, infringe intellectual property rights, distribute malicious software, collect information unlawfully, interfere with website security, or engage in activities that compromise the operation of our services.
Disclaimer
To the extent permitted by applicable law, our website and services are provided subject to the terms, warranties, and consumer protections that apply in the relevant jurisdiction.
Nothing in these Terms excludes warranties, guarantees, remedies, or other rights that cannot lawfully be excluded.
Limitation of Liability
To the maximum extent permitted by applicable law, CharmSole will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services where such liability may legally be excluded or limited.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
Changes to These Terms
We may revise these Terms of Service when necessary to reflect changes to our services, business practices, or applicable requirements.
The current version published on our website will apply from its stated effective date.
Contact Information
Questions regarding these Terms may be sent to:
CharmSole
67 Cameron Crescent
East York, ON M4G 2A1
Canada
Email: support@charmsole.shop
Phone: (604) 555-0181